When you register, you will be asked to provide your flight or other travel information. Pickup and delivery to the airport or bus station is included in your registration fee. When you get to the arrivals area after clearing passport control, Customs, and Baggage, look for a person holding a sign “Sister House”
You will be provided a welcome package when you arrive at the hotel (El Castellano) with all available contact information for Tasi and Bessy (organizers) who will be there to greet you. They are also available in the hospitality suite throughout your stay in Merida. Members of the hotel staff are also available to answer your questions on the local area or the hotel amenities.